FAQs

Bulk Orders & Wholesale

Q1:
Do you support bulk orders or wholesale cooperation?
A:
Yes, we support bulk orders and long-term wholesale cooperation. Whether you are a gallery, home décor brand, hotel, interior designer, or cross-border seller, we can offer flexible solutions and competitive pricing based on your order volume.

Q2:
Is there a minimum order quantity (MOQ) for bulk orders?
A:
We offer flexible MOQs. The minimum order quantity may vary depending on the product type and customization requirements. Please contact us for detailed information.

Q3:
What is the production lead time for bulk orders?
A:
Lead time depends on order quantity, size, and customization complexity.
Generally:
• Small bulk orders: 7–15 business days
• Medium to large bulk orders: 15–30 business days
Exact timelines will be confirmed before order placement.

Dropshipping

Q4:
Do you offer dropshipping services?
A:
Yes, we support dropshipping cooperation. We can ship orders directly to your end customers without including pricing information or third-party branding in the package.

Q5:
Can dropshipping orders use my brand packaging?
A:
Yes. For stable and long-term cooperation, we can provide neutral packaging or customized branded packaging, subject to minimum order requirements.

Q6:
Do you support shipping to multiple addresses for dropshipping?
A:
Yes, we can ship orders to multiple addresses across different countries or regions based on your order list.

OEM / ODM Customization

Q7:
Do you support OEM / ODM customization?
A:
Yes, we provide comprehensive OEM and ODM services, including customization of size, style, color, subject matter, packaging, and brand logo.

Q8:
What is the difference between OEM and ODM?
A:
• OEM: Production based on your provided designs, images, or specifications
• ODM: Design and production based on our existing artwork, customized to match your brand requirements

Q9:
Can you create exclusive styles or series for our brand?
A:
Yes. We can develop and produce exclusive styles or themed collections according to your brand positioning and market needs, with stable long-term supply.

Quality Control & Inspection

Q10:
How do you ensure product quality?
A:
All oil paintings are hand-painted by experienced artists and go through multiple quality control steps, including visual inspection, size verification, canvas tension check, and packaging inspection.

Q11:
Do you have a quality inspection process before shipping?
A:
Yes. Every artwork is manually inspected before shipment to ensure it meets order specifications and quality standards.

Q12:
What if there is a quality issue with the product?
A:
If there is any quality issue caused by production or transportation, please contact us promptly after receiving the goods. We will offer solutions such as remake, replacement, or refund.

Production Capacity & Supply Stability

Q13:
What is your production capacity?
A:
We have a stable team of professional artists and an efficient production workflow, allowing us to handle both small custom orders and large-volume production while maintaining consistent quality.

Q14:
Can you provide stable long-term supply?
A:
Yes. We work with multiple brands, wholesalers, and long-term partners, providing reliable and consistent supply for repeat and large-scale orders.

Q15:
Can you handle peak season or promotional orders?
A:
Yes. With advance planning and communication, we can adjust production capacity to support peak seasons or promotional campaigns.

Shipping & International Logistics

Q16:
Do you ship internationally?
A:
Yes, we support international shipping and will select suitable logistics solutions based on the destination to ensure safe and efficient delivery.

Q17:
How do you protect oil paintings during shipping?
A:
We use reinforced protective packaging specifically designed for oil paintings to minimize the risk of damage during transportation.

Cooperation & Ordering Process

Q18:
How can we start a B2B cooperation?
A:
You can contact us through the information provided on this page and share your requirements, such as order quantity, customization needs, and target market. Our team will provide a tailored solution.

Q19:
Can we order samples before placing a bulk order?
A:
Yes. Sample orders are available to help you evaluate quality and style before confirming a bulk purchase.